Coordinate a team of technicians in a technological renovation of more than 500 computers, I had to answer for inventory, level 2 support, follow-up and news reporting. Attend help desk, etc.

Having completed the technological renewal project for the client, receiving satisfaction from the client and meeting defined standards.

Monitor through programs, usually previously configured, any type of failure that may occur in the system in terms of network services, at a national level. Report delivery

Prevent and timely report the status of services and functions at the network level to ensure the continuity of production

Manage servers in Linux and Windows distributions, for users located in Colombia, Brazil, and Ivory Coast, talk and negotiate with providers for the IT area. Technical support level 1 and 2

Collaborate with the efficient delivery of development servers for testing important projects for the transit and transportation sector