When we had a new project, the whole team divided into cells and worked on the construction of the costumer journey map, and in the end we socialized it and chose the most complete one or took elements to enrich one that best fit the fulfillment of the needs of our clients. , our maps were generally very similar.

I accompanied the POs when they were writing the HUs, when I couldn't accompany them I wrote them myself or corrected those that were already written in clearer language.

In Sura it was my first experience with agile methodologies and it was my first time attending a planning ceremony. There I learned how to work under the scrum methodology