Nicolas Lopez Cortes
Data Analyst / Data Engineer
Professional profile
Data Analyst with a passion for leadership, effective communication, and problemsolving. In my academic studies, I have developed my practical data analysis skills, which has allowed me to understand the importance of proper data handling through ETL. In my experience, I have been able to develop as a team leader of analysts. I was responsible for keeping the team focused on the goals and solutions, which allowed us to meet deadlines and exceed e
Work experience
I analyzed trends and used linguistic interpretation to resolve customer service issues. I advised clients on managing accounts and banking products, ensuring clear communication and high-quality service.
Major achievementManagement and analysis of banking information, use of analytical tools to identify patterns and improve customer service.
I generated actionable insights that improved decision-making and the performance of the selection department.
Major achievementI led data migration and database structuring projects for Human Resources using Power BI, Python (ETL) and Excel.
I developed and implemented sales strategies focused on retention and revenue growth. I coordinated projects to ensure customer satisfaction in the pre-sales phase.
Major achievementI managed the PORS database, ensuring the accuracy and accessibility of the information. I coordinated more than 80 after-sales projects.
Education experience
Educamas | Technological career
