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Andres Felipe Diaz Borrero

Commercial Advisor
Skills
(Self-evaluation)
Excel basic 100%
Attitude to service 100%
Puntuality 100%
Attention to users 90%
Office in general 90%
Teamwork 80%
Assertive communication 80%
Attention to detail 80%
. leadership 80%
Working under pressure. 70%
Languages
English:
  • Leitura
    70%
Spanish:
  • Escrevendo
    70%
  • Leitura
    70%
  • Fala
    70%
Professional profile

Work experience

Business Advisor
celsia internet | March 2022 - Present (4 years 8 months)
Used skills

Advise clients on internet service plans and prices. Creation of lead base for the internet service provided by the company.

Major achievement

Customer Support. Attention to detail. Management of Excel and the company's own platforms (C2M, Services Cloud, Himalaya). Puntuality. Teamwork. Tolerance to frustration, Handling situations with dissatisfied clients.

Counselor
celsia | May 2021 - March 2022 (10 months)
Used skills

Guide clients in the different errands to be carried out in the commercial office. Generate partial payment invoices. Download and print invoices. Generate physical folders and file documents. Provide information on financing utility bills. Answer questions and direct customers in the use of the company's free line and mobile applications

Major achievement

Customer Support. Attention to detail. Management of Excel and the company's own platforms (C2M, Services Cloud, Himalaya). Puntuality. Teamwork. Tolerance to frustration, Handling situations with dissatisfied clients.

Auditor De Inventarios
rgis colombia ltda | September 2019 - June 2020 (9 months)
Used skills

Use of machine for counting different types of merchandise. Follow established procedures or types of inventories according to the merchandise and the customer. Re-counting of merchandise to validate quantities. Fill out the label with the information obtained in the count. Sign tally sheets. Give reliability of the inventory count.

Major achievement

Attention to detail. Knowledge of the different types of counting and merchandise. Agility in counting. Puntuality. Teamwork

Education experience
Other not Specified
Servicio de aprendizaje sena | Technician
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