● Second level support in the problems presented in the organization. ● Second level support in APPLE devices ● Management and administration in Azure AD ● Management and administration of enrolled equipment through Intune Autopilot. ● Administration of the System Center Configuration Manager console for the deployment of the corporate image. ● Assistance in personnel management coordination. ● Administration of special projects.

Platforms Administration

● Support 1.5 Cementos Argos Colombia and the Caribbean (Panama, Dominican Republic, Puerto Rico). ● Control and analysis of services (Incidents, requirements) ● On-site support.

● Remote support to Savia Salud EPS clinics ● Configuration of mobile devices ● Management of Savia Salud EPS active directory ● Control of the telephone line for failure reports