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Wendy Perez Alfaro

Administrative - accounting - customer service
Skills
(Self-evaluation)
Autonomous learning 100%
Attention to detail 100%
Assertive communication 100%
Teamwork 100%
Proactivity 100%
Organization and method 100%
Microsoft office 100%
Customer service 100%
Time management 100%
Languages
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Work experience

Gestor Aseguramiento Ingreso
| November 2022 - February 2023 (3 months)
Used skills

• Prepare and send invoices to customers. • Validate negotiations of commercial advisers, create and modify the market to clients. • Send software license certifications to customers. • Make new contracts, review and correct inconsistencies in Sinergy. • Generate Service Ticket.

Analyst
servientrega s.a. | April 2014 - June 2022 (8 years 2 months)
Used skills

• Billing: Review and registration for payment processing and subsequent filing. • Treasury: management of petty cash, make refunds, review supports, manage payment to suppliers, public services and other expenses, record them. • Bank reconciliations, report account balances, debug reconciliation items, perform analysis of balances and items. • Purchasing: Supplier search, registration. Telephone and face-to-face customer service

Administrative Assistant
servientrega s.a. | June 2013 - April 2014 (10 months)
Used skills

• Manage and answer phone calls, emails, correspondence. • Interact with customers and answer questions. • File, organize and save all kinds of office documents. • Process and record information through the use of databases or computer files. • Enter and review documents, generate guides for delivery to different cities in the country. • Generate control reports of delivered shipments

Education experience
Economics
Corporacion unificada nacional de educacion superior | Technician
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