Abel Quintero
Customer Service Representative
Professional profile
Motivated and responsible professional with strong interpersonal skills , empathy , and adaptability . Experienced in customer service , communication , and teamwork , able to work independently or collaboratively
Work experience
Transcription and translation (English-Spanish), explained medical insurance benefits, managed benefits adjustments, scheduled appointments, maintained dental benefits knowledge.
Major achievementExceptional customer service, professional communication, empathy, teamwork, and adaptability in managing medical insurance benefits and appointments.
Coordinated patient transportation and appointments, managed rescheduling, handled medical authorizations and administrative processes.
Major achievementCoordinated patient transportation, managed scheduling, handled authorizations, and administrative processes efficiently.
Remote work, use of applications and VPNs, experience with EZLynx, TWIA, knowledge of remote platforms, handled banking information.
Major achievementRemote work experience, use of applications and VPNs, knowledge of EZLynx, TWIA, and handling of banking information.
Education experience
Centro inca | Técnico/Tecnólogo
