Responsible for providing information in person and by telephone about the programs offered by the university to applicants, helping them in their registration process, transferring calls with the different University departments, answering emails, WhatsApp, chatbot.

Responsible for serving clients through different communication channels (WhatsApp, Email, Instagram, Facebook, Calls) Manage database

Initially I worked for the marketing department as a commercial advisor and I was in charge of calling people interested in the University to provide information about the programs offered, help them in the registration processes, invite them to the different activities that are carried out to attract new applicants. Then I did a replacement in the Faculty of Communication and Economic Sciences, in which I had to attend to the students who came to the office.