Sheila Mariela Mogollón Morales
People & Culture Strategist
Professional profile
Customer service professional with experience in call centers , database search , and client support . Skilled in troubleshooting , adaptability , and providing effective solutions to clients
Work experience
Helped customers to find transactions on the app, disputes, guide them on the app, statements, transaction histories, extra charges, reservations.
Major achievementAssisted customers with app transactions, disputes, and account management, ensuring client satisfaction.
I work in a camping for Capital One auto finance in customer services.
Major achievementProvided customer service for Capital One auto finance, handling client inquiries and support.
My job was search for data base to offer a callcenter service.
Major achievementSearched and compiled databases to offer call center services, supporting sales and client management.
Education experience
Uniher | Técnico/Tecnólogo
