I worked as a customer service agent handling information such as billing and portfolio management, issuance of certificates, data updating, generation of medical authorizations, health administrative management and attention to commercial advisors.

I managed to acquire knowledge about medical authorizations for consultations, surgeries, diagnostic procedures, emergency therapies and hospitalization, making correct use of all the information at my disposal to solve the problems of users and the company.

I work as a home delivery person on a motorcycle that transports consumer products (food, beverages, markets, etc.) and goods (electronic devices, grooming products, personal and pet care, etc.).

I was able to know the traffic in the city of Cali along with the vast majority of directions and routes to take while transporting delicate products.

I work as a call center agent in scheduling medical appointments for two health providers (DIME Neuro-Cardio-Vascular Clinic and Visual and Hearing Clinic of the Institute for Blind and Deaf Children), managing medical orders, authorizations and professional agendas, as well as preparations for medical procedures.

I was able to learn about the operation of the medical agendas of health providers and the preparations for diagnostic procedures of different medical specialties.