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Nereyda Lucero Garcia Coy

Backoffice for scheduling and support for customer service
Skills
(Self-evaluation)
Efficiency 100%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Professional profile

Work experience

Backoffice
nexa bpo | November 2018 - November 2023 (5 years)

Customer Service, Handling of requests, complaints and claims regarding Claro mobile phone service and home service, billing, technical support, classification of service call statuses and work orders and scheduling maintenance visits in the Claro Hogar area .

Major achievement

Experience in the position

Education experience
Computer Science
Univalle | Technician
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