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Jhoana Zamora

Administrative assistant
Skills
(Self-evaluation)
Excel intermediate 50%
Word 50%
Crm 50%
Languages
Professional profile

Work experience

Administrative Assistant
cruz roja colombiana | December 2018 - January 2021 (2 years 1 month)
Used skills

• Assistance with administrative tasks to the academic coordination • Responsible for the logistics of courses and diploma courses to be carried out at the headquarters • Collection and analysis of data, to record management indicators and generate reports • Address and direct the requirements of the participants of the training programs training • Preparation of letters, minutes, certificates and study certificates • Legalization of invoices • Request for stationery, medical supplies and food • Management

Administrative Assistant
amerycan school way | August 2017 - July 2018 (11 months)
Used skills

• Operate telephone lines, channeling calls to the corresponding area • Assistance to academic coordination • Receive, record and deliver internal correspondence from the headquarters • Dataphone management • Control of entry and exit of staff from the academic area • Review, respond and schedule the e-mails of the students with the schedule of classes • Report of absenteeism and overtime • Internal and external customer service

Customer Service Representative
allus | June 2013 - October 2015 (2 years 4 months)
Used skills

• Market Directv Argentina services through the telephone channel • Personalized advice to new consumers on benefits of the service • Discuss benefits and added value compared to the competition • Closing sales • Compliance with goals established in the budget • Carry out post-sale follow-up

Education experience
Other not Specified
Compuestudio | Technician
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Andres GPT
Virtual assistant