Leydy Vanessa Valencia Hernandez
Customer Service Leader
Professional profile
Work experience
Customer Service Leader
clinica saname | November 2021 - November 2022 (1 year)
Used skills
Have active listening to the client's requirements, schedule appointments, exam information and perform review routines to the processes already scheduled
Back Office Agent
emcali | November 2016 - December 2020 (4 years 1 month)
Used skills
Respond to all requests made by call center agents for the technical support area, plan test analysis, use of office tools and provide solutions to the client
Education experience
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