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Jhon Alexander Vargas Serrano

Cat II Support Technician
Skills
(Self-evaluation)
Active directory 100%
Helpdesk 100%
Office 365 100%
Advanced excel 89%
Music catalogs 89%
Analysis of data 0%
Languages
English:
  • Speaking
    50%
  • Reading
    60%
  • Writing
    70%
Professional profile

Work experience

Cat Ii Support Technician
universidad el bosque | October 2022 - Present (4 years 1 month)
Used skills
Help Desk Agent
americas bps | September 2020 - October 2022 (2 years 1 month)
Used skills
Call Center Agent
outsourcing s.a | November 2018 - December 2019 (1 year 1 month)
Used skills
Education experience
Technology Certificate
Sena | Technician
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