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Marco Finistrelli

Customer Service Representative
Skills
(Self-evaluation)
Resolution 100%
Cordiality or kindness 100%
Empathic communication 100%
Working under pressure. 90%
Accurate & responsible 90%
Languages
English:
  • Fala
    70%
  • Leitura
    70%
  • Escrevendo
    70%
Spanish:
  • Escrevendo
    70%
  • Leitura
    70%
  • Fala
    70%
Professional profile

Work experience

Safety Ambassador
intouch cx | January 2023 - January 2023
Used skills

back office for airbnb, validation of tickets for claims or violations of security or policies of the same, carry out investigations and apply the necessary sanctions

Logistic Coordinator
lean solutions | January 2022 - January 2022
Used skills

Logistics service to a cargo company, validation of flight status, verification of cargo status, making payments to the different airlines

Document Support
24-7 intouch | January 2021 - January 2022 (1 year)
Used skills

back office, make calls to banks and vehicle departments, as well as to different automotive companies to request titles, plates and different types of related documents

Education experience
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