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Carlos Palmera

Technical support
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Technical Support
softsaenz sas | May 2022 - February 2023 (9 months)
Used skills

Support of app and web page for registration of attendance, control and monitoring of the application while attendance is being carried out on site for event attendees, phpmyadmin database validations

Major achievement

manipulate a database

Practicante Tecnólogo En Análisis Y Desarrollo De Sistemas De Información
sennova – sena | July 2021 - December 2021 (5 months)
Used skills

Develop computer applications according to design and technical parameters, animate scene elements according to project techniques and specifications, integrate data according to visualization techniques and analysis methodologies.

Backoffice
atento colombia | September 2019 - June 2021 (1 year 9 months)
Used skills

Backoffice First level support, for clear Colombia campaign, solution to failures and pqrd mobile services, give timely response to customers by email or telephone channel

Major achievement

polish my customer service, work under pressure, provide solutions to mobile clients

Education experience
Computer Science
Servicio nacional de aprendizaje | sena | Technician
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