Robinson Sanchez
Help Desk Analyst
Professional profile
I am a person who likes to learn from day to day. share my knowledge, I consider myself very happy, proactive, responsible and passionate about what I do and what I intend to do
Work experience
Help Desk Analyst
soporte s.a | July 2021 - Present (5 years 4 months)
Used skills
functions are to attend incidents in networking issues, VPN, Proxy, Firewall, hardware issues and computer software
Help Desk Analyst
soporte s.a | January 2020 - July 2020 (6 months)
Used skills
call center in networks monitoring of successful clients, yours and bancolombia wlan and lan network, I have about 1 year customer service
Major achievementSuccessful raffle delivery of successful project in times of pandemic
Education experience
Computer Science
Universidad de medellin | Undergraduate
Universidad de medellin | Undergraduate
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