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Sebastian Arzuza Cruz

Customer Service Representative
Skills
(Self-evaluation)
Servicio al cliente 90%
Atencion al detalle 90%
Adaptabilidad 90%
Relaciones publicas 85%
Ofimaticas 80%
Logistica 50%
Languages
Ingles:
  • Habla
    30%
  • Lectura
    40%
  • Escritura
    40%
Español:
  • Escritura
    40%
  • Lectura
    40%
  • Habla
    30%
Professional profile

Experiencia servicio al cliente para persona natural y B2B multicanal.

Work experience

Customer Service Representative
solventum | June 2025 - February 2026 (8 meses)
Used skills

Atención a clientes B2B para la creación, entrega, facturación y legalización de la misma

Asesor Call Center
seguros bolívar | December 2024 - June 2025 (6 meses)
Used skills

Asesor primer y segundo grado, radicado de PQRS y seguimiento de todas las novedades

Customer Support Representative
ikea colombia | August 2023 - June 2024 (10 meses)
Used skills

Atención al cliente, back office y logística. Encargado de todas las incidencias post venta, devolución y notas credito

Education experience
Tecnología en Mecánica Automotriz
Universidad ecci, bogotá, colombia | Técnico/Tecnólogo
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