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Lili Yojana Lopez Mesa

Skills
(Self-evaluation)
Outlook 100%
World 80%
Paint 80%
Excel 80%
Languages
Spanish:
  • Escrevendo
    70%
  • Leitura
    70%
  • Fala
    70%
Professional profile

Everything related to user service, in person or by telephone

Work experience

konecta | February 2016 - March 2020 (4 years 1 month)

Customer service, pqr service, schedule appointments, escalate cases, request documents, clarify movements, blocks, send statements, references and movements, provide solutions

Major achievement

Go through several backoffice areas, SME customer service and then to the chat

Education experience
Business Administration
Politécnico de colombia | Technician
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