● National support for the different applications, portfolio, credit, warehouse, pos boxes, etc. ● Addressing cases to other areas of the company, as appropriate {* **}● Consolidate information on services provided in respective applications ● Weekly, monthly and quarterly productivity reports ● Ticket platform management

Call Center Attention ● Establish and know the location of the operating mobiles (vehicles) ● Attention to stranded events and accidents on the road section concessioned from Control and operations center through Cell phones and radio telephones ● Answer calls from users and request sufficient information and necessary to deal with the accident or incident event{* **}● Manage in a timely and effective manner the requests of the users of the road through the different

Customer service, sales and billing