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Alejandro Lagos

Customer Service Agent
Skills
(Self-evaluation)
Languages
English:
  • Speaking
    75%
  • Reading
    75%
  • Writing
    75%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Social media creative and content creator with experience in UGC audiovisual production, customer service, and digital marketing. Proficient in editing and content optimization tools for TikTok, Instagram, and YouTube.

Work experience

Customer Service Agent
amazon
Used skills

Customer service and request management, clear and friendly communication, support in internal processes and information optimization.

Major achievement

I developed skills in customer service, conflict resolution, and intercultural communication in markets in Mexico and the United States.

Education experience
b2 English Certificate
Smart | Technician
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