Jairo Hernan Alvarado Buitrago
System Assistant
Professional profile
Telecommunications Engineer with experience in first and second level support in the IT area, technological project management, LAN networks, WLAN, Active Directory servers, Exchange, DHCP and technology management based on ITIL V3, ITIL 4 and COBIT. Committed, willing to learn and serve in the best way
Work experience
Administration and monitoring of LAN and WLAN networks, internal security, Trend Micro security platform, NAC Clearpass platform, management with MPLS and dedicated internet providers, Office 365 Tenant, UPS validation.
Major achievementCoordination of the styling of each wiring center. Improvement plan for the relocation of Access Points. Adjusting security policies in Trend Micro. Support in installation of security cameras and DVR.
Administration and monitoring of Fortinet Firewall, LAN networks, Clearpass NAC platform, WLAN network, Avaya G450 telephone plant, management with internet providers.
Major achievementLearn how to handle multiple support cases.
Support in LAN networks, Hardware and Software, WLAN network, 3CX SIP telephone plant, management with internet providers, registration of equipment to the domain, information backup.
Major achievementLearn the management and support of Servers
Education experience
Colegio bolivar | High School
