Systems Engineer, with more than 4 years of experience in support areas, leadership skills, teamwork, intermediate command of the English language and use of agile methodologies SCRUM, Git, Devops, AWS Cloud practitioner, EC2, ELB.
DevOps Engineer
Responsibilities - Lead the support of one of the mobile applications of one of the banking entities that are part of Grupo Aval, generating documentation, escalation matrices, ANS management, contact with providers for critical incident attention.{ * **}- Mobile Banking: Application that allows you to manage the financial products that end customers have with one of the entities of the Aval group. Kibana, Zipkin, Jira, AWS Cloud Watch, DataDog
* Achievements: - Documentation of processes to increase productivity and response capacity on the news generated in the applications in charge - Generation of reports for the monitoring and control of ANS of each service in my charge. * Skills developed: - Effective communication - Customer service - Interpersonal skills - Work in agile methodologies, SCRUM. - Devops * Applications: - Vicidial, CRM, Proactivanet, Docker, Git, azuree