Oscar Eduardo Hincapié Vargas
Software Developer
Professional profile
Systems Engineer with more than 12 years of experience in various projects , skilled in programming languages , methodologies , and frameworks , with a passion for teamwork and problem-solving
Work experience
Software Developer
cafeto (alchemy - opentext) | December 2020 - Present (5 años 11 meses)
Used skills
Worked on Azure DevOps, Azure Portal, Playwright, and Python to enhance testing and deployment processes.
Major achievementDeveloped comprehensive test cases and automated scripts for testing solutions.
Software Engineer – Product Support (Level 2)
cafeto (pros holdings, inc) | December 2020 - June 2024 (3 años 6 meses)
Used skills
Conducted root cause analysis and automated processes to enhance customer issue resolution.
Major achievementEnsured SLA compliance and managed technical cases for customer success.
Software Engineer – Cloud Operations
cafeto (pros holdings, inc) | May 2017 - November 2020 (3 años 6 meses)
Used skills
Took ownership of technical issues and responded to service requests across multiple channels.
Major achievementProvided product support for a global customer base in a fast-paced environment.
Education experience
Degree in Multilayered web Application Developer in Java
Unknown institution | Carrera tecnológica
Unknown institution | Carrera tecnológica
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