Proactive, organized, and responsible individual with excellent interpersonal skills. I excel at teamwork, quick decision-making, and working under pressure. I am seeking a challenging position where I can continue to learn and grow.
Comprehensive consultant responsible for providing customer service and solutions, personalized first contact, sales, handling complaints, requests, and suggestions, customer loyalty and retention.
Major achievementPersonalized attention, handling of complaints, requests, and suggestions (PQRS), customer loyalty, retention and channel sales, management of new products and follow-up.
Visiting clients on sales routes, monitoring advisor activities, reports, commitment agreements, coaching and sales supervision.
Major achievementMonitoring advisor activities, reporting findings, coaching, and compliance with business strategies.
Visiting clients according to portfolio, training, acquiring new points, reviewing commercial discipline, updating portfolio data.
Major achievementTraining, acquiring new points, commercial discipline, portfolio maintenance.