Yineth Valeria Chaparro Angel
Waitress
Professional profile
Friendly customer service agent with 12+ years of experience via social media ( chat ) , taking calls and 7+ years of experience in face-to-face customer service . Looking to use proven problem solving and communication spoken and writing skills to deliver exceptional customer service experiences
Work experience
Answered questions about the dishes and drinks offered, including their ingredients and cooking time, by making suggestions to support the choice at Estelar Hotels
Major achievementAnswered questions about the dishes and drinks offered, including their ingredients and cooking time, by making suggestions to support the choice
Established an effective relationship with the customer and maintained it throughout the service at Bogota Marriot Hotel
Major achievementEstablish an effective relationship with the customer and maintain it throughout the service
Provided excellent food and beverage service for all guests, clients or visitors at Hilton Bogota Corferias
Major achievementProvide an excellent food and beverage service for all guests, clients or visitors, through the timely, warm and efficient execution of the processes
Education experience
Sena | Técnico/Tecnólogo
