Plan improvement strategies for the commercial area. Monitor the schedule of visits and quotes from commercial advisors. Creation and implementation of indicators (KPIs) to control budget compliance. Coordinate meetings with potential clients, always identifying their needs and creating value propositions that really contribute to sales growth.
Planning, organization and execution of structuring, standardization of processes in the logistics area in terms of PQRS and returns, quality control, process reforms to anomalous situations, evaluation of alternative methods of operation in order to improve the efficiency of the process and the product quality, contact with operational staff, implementation of flow charts and instructions for the logistics area.