Experienced in sales and customer service in retail establishments , managing clients both in-person and through call centers as a bilingual BackOffice agent
Supported the design and implementation of projects within established deadlines.
Major achievementAssisted in software development tasks and collaborated with the team.
Ensured accurate documentation and efficient handling of customer queries.
Major achievementProvided administrative and operational support to the customer service team.
Maintained high customer satisfaction through effective communication and service.
Major achievementDelivered exceptional customer support by resolving inquiries and issues promptly.