Industrial Engineer with over 5 years of experience in B2B sales and business development in the electrical, industrial, and automation sectors. Expert in market entry, pipeline structuring, customer loyalty, and CRM management, with a results-oriented approach focused on business growth.
Portfolio management, sales and customer relations; management of the sales team; coordination of national and international visits; supplier management and improvement indicators.
Major achievementI led the sales team, managed the portfolio, sales and customer relations, and coordinated the launch of new products.
Management and development of B2B accounts, opening of international markets, structuring of sales pipeline, preparation of commercial reports.
Major achievementI developed B2B accounts, structured an international pipeline, and improved business reports for decision-making.
Development of B2B opportunities in energy efficiency and automation; full sales cycle management; structured tracking and use of CRM.
Major achievementI achieved 95% customer satisfaction and 85% customer retention through disciplined use of CRM and optimization of sales management.