Master in Marketing and Commercial Management with 15 years of experience leading BPOs , commercial and marketing campaigns , and teams . Specialized in brand positioning , customer service , and strategic growth for companies worldwide
Managed inbound/outbound campaigns, team leadership, and strategy design for companies such as Brighter Body Wellness, Marper PLLC, Inversiones S&Z, E-Sight, Telemail Ltda, and La Civica Impresores.
Major achievementDesigned strategies for brand positioning and growth for various industries worldwide, managing marketing and commercial campaigns, recruiting, training, and leading teams.
Oversaw sales and quality KPIs, lead generation, and database management for USA and European markets.
Major achievementDoubled sales and leads compared to 2022 by maintaining commercial and marketing operations and setting strategies for growth and client loyalty.
Managed inbound/outbound, branding, sales, and strategy creation for company growth.
Major achievementIncreased sales by 60% and leads by 80% compared to 2021 by managing commercial and marketing areas and leading consultants in Colombia and Argentina.