Angelica Ortega (anjerika)
Customer Service Specialist
Professional profile
Versatile and highly organized professional with strong interpersonal skills , extensive experience in customer service and healthcare environments . Committed to delivering excellent customer satisfaction and adapting to fast-paced , team-oriented settings
Work experience
Handled sales, customer service, provided support to trainers and supervisors.
Major achievementSales consultant, customer service, floor support, trainer support, supervisor training.
Provided technical service on web platforms, customer service, and back office support.
Major achievementSpecialist technician in customer service, back office, guidance and assistance in transportation and merchandising management.
Managed calls, provided customer service, handled back office tasks, managed personnel and assisted trainers.
Major achievementCall handling, problem solving, customer service, back office, outbound, English/Spanish chat, personnel management, trainer's assistant.
Education experience
Instituto tecnico metropolitano - medellin | Técnico/Tecnólogo
