Juan Sebastian Bobadilla De
Customer Support Associate
Professional profile
Dynamic , results-driven professional with a robust background in data analysis , business intelligence , and CRM system management . Passionate about leveraging technology and data-driven strategies
Work experience
Customer Support Associate
healthfirst ny | January 2023 - April 2025 (2 años 3 meses)
Used skills
Maintained CRM and documentation accuracy by applying data analysis techniques and conducted compliance assessments.
Major achievementDelivered efficient back-office support to resolve patient inquiries quickly.
Commercial Intern
merck s.a. | February 2022 - August 2022 (6 meses)
Used skills
Coordinated essential communications and maintained key data systems during the bidding process, ensuring adherence to internal standards.
Major achievementDeveloped Power BI dashboards and reports, transforming raw data into actionable insights.
Education experience
System Technician
Sena | Técnico/Tecnólogo
Sena | Técnico/Tecnólogo
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