Gracias a la posición que ocupe en los últimos 3 años me he especializado en gestionar equipos con el fin de desarrollar productos y servicios financieros, diseñar y mejorar la experiencia del cliente y gestión de rentabilidad de productos.
The correct back connection was made with the Super Financial of Colombia as required by them, with the moments and periods of execution as requested, adapting our CRM system to achieve the correct transmission of PQRS. Likewise, the entire on boarding process was modified for the correct initiation of clients according to the products they would like to obtain.
Led all the connection required for the iriscard app, which was developed by an external provider, to receive and transmit all online money movements, in addition to feeding a virtual branch of said app in order to show real-time reports of shopping.
Design of non-revolving consumer credit lines, based on the client's needs; Product launch, promotion and sales monitoring.
Major achievementFive lines of non-revolving consumer credit