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Juan David Walteros Acosta

desarrollo de software
Skills
(Self-evaluation)
Adaptability & empathy 100%
Assertive communication 90%
Leadership 90%
Empathic communication 90%
Digital communication 90%
Adaptation to changes 90%
Hmtl5 50%
SQL 50%
.NET 50%
Languages
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Ingeniero de sistemas en formación con conocimientos en .NET, Html 5, MySQL, Bootstrap y PostgreSQL. Con una alta capacidad de análisis, trabajo en equipo, comunicación asertiva, orientación al logro y para el liderazgo.

Work experience

Call Center Agent
teleperformance | August 2021 - April 2023 (1 year 8 months)
Used skills

Provided advice on users' products in order to resolve their doubts regarding their application.

Major achievement

Management and resolution of 1,700 cases on average per month between calls and emails. Management of work groups of approximately 15 people.

Education experience
Computer Science
Universidad de cundinamarca | Undergraduate
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