Orientation and customer service face-to-face and virtual. Telephone attention, chat, WhatsApp and mail. Enrollment of students to face-to-face and virtual courses and diplomas. Accompaniment of mentoring

Manage the entry and review of sales made by sales executives. Validation of databases, updating of information. customer inquiries via email, live chat and phone to provide information, support, troubleshooting, care and resolution of PQRS, offer special promotions for existing customers and potential customers, organize and report customer feedback regarding our products and services.

Experience in advising on telecommunications solutions, support for fixed and mobile networks, such as computer security. Responsibility and confidentiality when processing the personal data of clients. Positive and proactive attitude.

Customer service advisor, customer service and guidance for Colombian bettors and LATAM bettors on the management and use of sports betting platforms, through different means of communication such as virtual chat, social networks, via phone call, explanation of the different sports betting markets, management of VIP users, creation of quotas and sports bonuses for sports promotions, management of Casino platforms.

Reporting of reports to Coljuegos, handling and objections of PQRS, typing, handling of recharge and withdrawal gateways, handling of office tools, analytical and problem solving skills . Responsibility and confidentiality when processing the personal data of clients, etc.