Dedicated English teacher with a strong background in education and customer service . Skilled in adapting teaching strategies , fostering positive environments , and managing curriculum . Passionate about language and culture
Worked with students of various ages and levels, using digital platforms and interactive resources to create a dynamic learning environment. Adapted to different learning styles and incorporated innovative educational technologies.
Major achievementDeveloped advanced skills in distance learning, virtual classroom management, and educational technology.
Led English and French-speaking tourists on tours, provided interpretation services, and translated tourist materials. Ensured positive visitor experiences.
Major achievementEnhanced intercultural communication and group management skills.
Provided customer service for Iberia airline, assisting with flight reservations, itinerary changes, and general inquiries. Handled difficult situations with professionalism and empathy.
Major achievementDeveloped exceptional communication and problem-solving skills in a dynamic, customer-oriented environment.