Establishment of KPIs and daily, weekly and monthly monitoring of the individual and general performance of the team. Define, coordinate and execute the acquisition strategy. Plan, review, adapt and execute the different sales plans in accordance with the Strategy and Operations teams. Manage a large portfolio of accounts, trade and run key account promotions and retain and grow requirements to improve our
Responsible for the implementation of the Lifemiles loyalty program in the commercial allies of the brand, with the aim of creating value at the points of sale to achieve their sales objectives. Similarly, leading the Trade Marketing team aligned to the fulfillment of the company's strategic objectives
Store Administrator, in charge of the operation, managing a group of Sales Advisors and Service Analysts, creating strategies in order to maintain levels of attention and satisfaction to users, customer management and response to second level objections, management and control of indicators, KPI TMA, TME, NPS, CSAT,