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Juan David Diaz

Quality Assurance Specialist
Skills
(Self-evaluation)
Communication 94%
Good relations 28%
Telemarketing 28%
International relations 27%
Customer prospecting 24%
Languages
English:
  • Fala
    91%
  • Leitura
    91%
  • Escrevendo
    91%
Spanish:
  • Escrevendo
    100%
  • Leitura
    100%
  • Fala
    100%
Italian:
  • Escrevendo
    60%
  • Leitura
    70%
  • Fala
    70%
Professional profile

Work experience

Quality Assurance Coach
bds - lendvia (prosperar bpo) | November 2024 - Present (2 years)
Used skills
Technical Support Representative
altice usa (intelcia bpo) | February 2023 - August 2024 (1 year 6 months)
Used skills
Customer Service Specialist
vroom dealership (24-7 intouch cx bpo) | February 2022 - January 2023 (11 months)
Used skills
Education experience
Human Foundations
Organizacion internacional del trabajo (oit) | Technician
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