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Miguel Angel Suarez

Recruitment And Quality Agent
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Recruitment And Quality Agent
indrive | October 2021 - September 2022 (11 months)
Used skills

Contacting and recruiting potential users of the travel application, through calls and/or personalized messages with multimedia content. Sharing the benefits of the company and encouraging potential drivers to join the platform. Implement data collection strategies about the needs of registered and active users on the platform, in order to support the continuous improvement of the service

Customer Service Associate
amazon s.a | October 2020 - January 2021 (3 months)
Used skills

Provide a professional, timely and quality service. With action orientation, as well as flexibility and agility to solve customer problems, using a variety of software tools to provide information and correct problems after the sale of products.

Ticketing Experience Agent
hopper s.a | September 2019 - April 2020 (7 months)
Used skills

Create reservations for national and international airlines, manage reservation systems (GDS), problem solving, understanding of situations, high level pressure management and high quality standards in customer service, with multicultural customer management.

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