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Juan David Lopez

Agente Call Center
Skills
(Self-evaluation)
Assertive communication. 90%
Proactive 80%
Active listening 80%
Punctual in deliveries 80%
Leadership 80%
B2b sales 80%
Python programming 70%
Word 70%
Excel 70%
Sql 70%
Languages
English:
  • Fala
    70%
  • Leitura
    70%
  • Escrevendo
    70%
Professional profile

Soy un profesional en el área de call center BPO, con experiencia en brindar atención al cliente de calidad y satisfacción. Me destaco por mis habilidades comunicacionales, como la asertividad, la escucha activa y la proactividad, que me permiten resolver las necesidades y problemas de los usuarios de forma eficiente y cordial. Me adapto fácilmente a diferentes situaciones y contextos, y busco siempre mejorar mis conocimientos y competencias

Work experience

Call Center Agent
brm s a | January 2023 - April 2023 (3 months)
Used skills

Worked as a BPO call center agent for the Claro Colombia campaign. Perform functions such as customer service, billing, cold sales, and mobile and home technical support.

Education experience
Computer Science
Universidad tecnologica de pereira | Bootcamp
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