Andrés Eduardo Flórez Sanchez
Customer Service Agent
Professional profile
Young, dynamic and responsible person, with skills in electronics and mechanics, ease in learning and operating electronic equipment, oriented towards meeting objectives and labor standards
Work experience
Back-Office (Zara Stores)
konecta | December 2018 - March 2019 (3 months)
Used skills
I performed back-office tasks, information management, and administrative support for the ZARA campaign.
Major achievementManagement of administrative processes in the ZARA Stores campaign.
Customer Service (Latam Airlines)
alma contact | October 2018 - December 2018 (2 months)
Used skills
I provided support and customer service, resolving concerns and managing requests in the airline area.
Major achievementCustomer service management in LATAM Airlines campaigns.
Cashier, Services
panaderia rico mac pan | June 2012 - January 2018 (5 years 7 months)
Used skills
I performed cashier and general service duties during vacations, developing customer service and money management skills.
Major achievementCustomer service, cash management, and general services during holiday seasons.
Education experience
Mechanical Engineering 9th Semester
Universidad nacional de colombia | Undergraduate
Universidad nacional de colombia | Undergraduate
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