Accounting Technician and Business Administration student with 8+ years in operations coordination , audits , staff supervision , and HR . Skilled in quality management , onboarding , data analysis , reporting , and performance metrics
Supervised operational teams, ensured performance and employee experience KPIs, led coaching, improvement plans, payroll validation, and coordinated inductions and training.
Major achievementLed HR supervision, KPI compliance, coaching, improvement plans, talent development, payroll validation, and Occupational Health and Safety activities.
Handled recruitment and selection: talent attraction, resume screening, psychotechnical tests, interviews, onboarding, and employee integration.
Major achievementManaged recruitment, selection, psychotechnical tests, interviews, onboarding, and employee integration.
Customer service, operational safety, support in boarding and deboarding, teamwork with crew and ground staff.
Major achievementProvided customer service, ensured operational safety, supported boarding/deboarding, and teamwork.