He led the implementation of Scrum, backlog tracking, risk and dependency management, strengthening the team's autonomy and collaboration.

Facilitating agile ceremonies, managing impediments, using Azure DevOps, promoting continuous improvement, and aligning team and client.

Business intelligence project management, orchestration, implementation of mini-programs, coordination of support and BI teams, negotiation with clients, integration with Big Data platforms.

Leadership in BI projects, team coordination, implementation of corporate initiatives, BI support and development, incident management, and use of Azure DevOps.

Definition and adjustment of IT requirements, integration of NEON platforms, implementation of service orchestrator, documentation and technical support.

Analysis and design of developments, integration of business intelligence platforms, technical documentation, IVR migrations, support for BI projects.