Supported a wide range of call types, breaking language barriers and delivering exceptional customer support.

Provided accurate bilingual interpretation for customer service, medical, and insurance calls.

Assisted clients through the home buying process by linking them with relevant professionals.

Coordinated connections between consumers, real estate agents, credit repair companies, and lenders.

Handled inbound and outbound calls, followed communication scripts, and maintained high customer satisfaction.

Resolved customer complaints, answered inquiries, processed payments, and guided customers to solutions outside my field.