Andrés Pereiro
Customer Experience Coordinator
Professional profile
I am a Business Administrator with experience in Coordination, Quality; Logistics, planning and management of virtual platforms for administrative and personnel management.
Work experience
- Automated and optimized the general operation of the company: configuring and implementing project (Monday) and sales (Hubspot) software integrations. Continuously training practitioners and analysts of our clients (Avianca, OneLink, TQ, SmurfitKappa, Coomeva, etc.) for greater independence with the management of Veritas software. Creating work spaces (boards and panels) for all members of the company with the objective
- Automated and optimized the general operation of the company: configuring and implementing project (Monday) and sales (Hubspot) software integrations. Continuously training practitioners and analysts of our clients (Avianca, OneLink, TQ, SmurfitKappa, Coomeva, etc.) for greater independence with the management of Veritas software. Creating work spaces (boards and panels) for all members of the company with the objective
- I attended the supports of our clients through service tickets in the ZOHO CRM platform, achieving a high effectiveness. - I coordinated the activity of 2 temporary: Assets and Job and Talent for candidates of Integrated Airport Services SAS - Provided support to our partner in Ecuador, through the registration of new clients on the platform and loading of tests. - Prepared monitoring reports in Excel and CRM Zoho. - I made the
Education experience
