In my job, I acted as a liaison between the technical team and customer service. Collaborate with technicians specialized in guarantees of Lenovo and Asus equipment, also assuming technical tasks during work peaks and in logistics areas. Additionally, I strengthened my customer service skills, improving customer relationship management.

Initially, I took on responsibility as the only intern on site, adapting quickly and offering effective solutions to clients in computing, printing and cabling. In three months, lead the training of new interns, preparing them to successfully face challenges