● Intrusion detection, analysis and malware reversal. ● configuration of services in monitoring tools. ● manage events ● Vulnerability analysis and remediation ● configure services in monitoring tools. ● Configure, implement and support all components of the technological infrastructure. ● Monitor IT operation activities and network infrastructure (routers , switches, firewall, among others, on premise and cloud), ● Register
● Search, monitor, analyze and manage all events that are reported by the SIEM tool ● Provide solutions to customer needs ● Operate, monitor, control and track applications and technological tools according to the needs of each contract ● Monitor the processes required by the projects ● Serve level 2 of the service desk through calls ● Tickets related to the services of IT according to d-level agreements