Luana Sandoval Jurado
Supervisor Bilingüe
Professional profile
I am passionate about creative positions. I enjoy leadership, but I also find groups very enriching. I have very strong creative, communicative, and adaptive skills, which allow me to address problems with a different approach. I excel at developing marketing strategies and building close professional connections.
Work experience
Supervise teams and projects, analyze data to optimize team performance and customer satisfaction, create development plans to improve profiles and strategies, and optimize processes.
Major achievementLeadership in tilingual teams, conflict resolution, and data analysis for process improvement.
Moderated digital content, ensuring compliance with guidelines and maintaining a safe environment while working under pressure.
Major achievementContent moderation, empathy, and effectiveness under pressure.
Provided customer service and technical support, adapting to various client needs and resolving issues efficiently.
Major achievementCustomer service, technical support, and adaptability.
Education experience
Politécnico grancolombiano | Profesional
