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Jose Manuel Serna Zapata

Workforce Analyst
Skills
(Self-evaluation)
Closing sales 80%
Languages
English:
  • Fala
    80%
  • Leitura
    90%
  • Escrevendo
    90%
Professional profile

Work experience

Workforce Analyst
almacontact | April 2025 - April 2026 (1 year)
Used skills
Executive Workforce Management
igt solutions | September 2024 - March 2025 (6 months)
Used skills
Team Leader (Supervisor)
emergia customer care | February 2024 - August 2024 (6 months)
Used skills
Education experience
Undergraduate Degree in Biomedical Engineering
Instituto tecnologico metropolitano (itm) | Undergraduate
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