Technologist in Tourism Destination Management with experience in the commercial and administrative area. I developed skills for customer management and customer service by telephone, email or in person. I aspire to work in the area of customer service and/or sales from the business or administrative side, performing operational tasks.
I assisted clients by calls, emails and WhatsApp. Provided information on administrative accounting software, electronic invoicing, electronic payroll and other Siigo services. I performed sales, billing and after-sales service.
Major achievementI provided information on accounting and administrative programs to clients. I performed sales, billing and after-sales service.
Customer service and sale of hotel reservations in the Decameron chain. I made reservations, managed special requests, took airline seats and generated effective sales.
Major achievementI made sales of hotel reservations in the Decameron chain. I answered customer questions and concerns to generate loyalty.
Customer service by telephone. I placed orders for Bavaria products, generated pre-invoices and sent reports. I met monthly goals and earned commissions on sales.
Major achievementCustomer service by telephone. I placed orders for Bavaria products for establishments and met monthly sales goals.